Frequently Asked Questions
Everything you need to know about The Motor Concierge service.
General
TMC is a UK based car concierge service specialising in the sourcing, management, and sale of exceptional vehicles. We act solely in your interest, providing a fully managed, discreet service designed to save time, reduce risk, and deliver the strongest possible outcomes.
Our clients are typically busy professionals, collectors, and enthusiasts who value expertise, discretion, and a more considered approach to vehicle ownership.
We primarily work with UK-based clients and vehicles. However, we can assist with international sourcing and logistics where required.
We begin with an initial consultation to understand your requirements and priorities. From there, we manage the process end-to-end – whether sourcing, selling, or overseeing ownership – ensuring every decision is handled efficiently and in your best interest.
Sourcing
We leverage a trusted network of collectors, enthusiasts, marque specialists, and industry contacts developed over many years. This allows us to access off-market opportunities and higher-quality examples not typically available through standard channels.
We focus on ensuring you acquire the right vehicle, correctly positioned within the market. Through market insight, timing, and experienced negotiation, we regularly secure highly competitive outcomes.
While we specialise in exceptional and specialist vehicles, our approach applies across a wide range of requirements. The focus is always on quality, positioning, and long-term value.
Yes. We can advise on specification and often secure preferential terms through established manufacturer and supplier relationships.
Selling
We manage a strategic, tailored exit rather than a transactional sale. Depending on your priorities, we can either engage our network for a fast, discreet outcome or position your vehicle to attract a premium end-user buyer.
In many cases, yes. Through professional presentation, targeted exposure, and experienced negotiation, we position your vehicle to achieve the strongest possible outcome.
Timelines depend on your priorities. We can facilitate a faster sale through our network of trade and specialist buyers, or take a more considered approach to maximise value through end-user demand.
Yes. From preparation and marketing to enquiries, negotiation, and final handover, the entire process is managed on your behalf.
Ownership
We oversee every aspect of ownership – including servicing, maintenance, detailing, storage, logistics, and ongoing support. Our role is to ensure your vehicle is always maintained, protected, and ready for use without requiring your time or involvement.
Both. We proactively manage servicing schedules, compliance, and condition, while also being on hand to handle any requirements or issues as they arise.
Yes. We can oversee individual vehicles or entire collections, ensuring each is maintained and managed to the same high standard.
Yes. We provide ongoing market insight and valuation guidance, allowing you to make informed decisions and exit at the most appropriate time.
Fees & Value
Our sourcing and selling services are typically charged as a percentage of the vehicle value, depending on complexity. Ownership services are offered on a monthly basis, tailored to the level of support required.
In many cases, the savings achieved, risks avoided, and time saved exceed the cost of the service – meaning it effectively pays for itself while delivering a significantly improved experience.
Finance & Compliance
If required, we can introduce you to reputable UK-based finance specialists and assist in facilitating the process to ensure it is efficient and well-positioned.
However, we do not provide financial advice or arrange finance directly. Any finance agreement is made strictly between you and the finance provider.
No. TMC does not provide regulated financial advice or act as a credit broker. Our role is limited to introductions and process support only.
Working With TMC
Simply submit an enquiry through the website or contact us directly. We will arrange an initial discussion to understand your requirements and outline the most appropriate approach.
We work with a limited number of clients to ensure a high level of service, attention to detail, and discretion.